Terms and Conditions

Last updated: 31.10.2025

Welcome to the website of Médecin à domicile Ltd (“we”, “our”, or “us”). By accessing or using our website www.medecin.mu, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the site.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this site by others.

2. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Médecin à domicile Ltd or its content suppliers and is protected by applicable copyright and intellectual property laws.

3. Medical Services

Information provided on this site is for general guidance only and does not replace professional medical advice. For all health concerns, please consult directly with one of our licensed medical professionals.

Prescription Policy

We do not prescribe controlled drugs. This includes benzodiazepines, painkillers, and ADHD medications.

4. Appointments and Payments

Online appointment booking and payment (if enabled) are subject to confirmation and availability. We reserve the right to cancel or reschedule appointments as necessary.

5. Limitation of Liability

We make every effort to ensure the accuracy of the information provided but accept no liability for any loss or damage arising from the use of this website.

6. Modifications

We may modify these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.

7. Contact

For questions or concerns about these Terms, please contact us at:

• Email: operations@medecin.mu
• Address: The Hybrid, Telfair, Moka, Mauritius
• Phone: +230 58 01 7777

Privacy Policy

Last updated: 30.07.2025

This Privacy Policy explains how Médecin à domicile Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or use our website www.medecin.mu.

1. Information We Collect

We may collect personal data such as your name, email address, phone number, and any other information you voluntarily provide when you contact us, request an appointment, or fill in forms on our website.

2. How We Use Your Information

• Respond to your inquiries or requests
• Provide medical services as requested
• Send appointment confirmations or notifications
• Comply with legal and regulatory requirements

3. Legal Basis for Processing

Your personal data is processed under the Mauritius Data Protection Act 2017. The legal basis includes your consent, performance of a contract, or compliance with legal obligations.

4. Data Sharing

We do not sell or rent your personal information. We may share your data only with authorized personnel or third parties who help deliver our services and are bound by confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to access, correct, or delete your personal data, as well as object to or restrict certain processing activities. You may contact us at any time to exercise these rights.

7. Cookies

Our website uses cookies. Please refer to our Cookie Policy for more information on how cookies are used and how to manage them.

8. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

• Email: operations@medecin.mu
• Address: The Hybrid, Telfair, Moka, Mauritius
• Phone: +230 58 01 7777